Privacy Policy

This Privacy Policy explains how RS Commercial Services, Inc., operating this website under the Accordant working brand (collectively, "Accordant," "we," "us," or "our"), collects, uses, discloses, and protects information when you visit ai-explanation.com, communicate with us, or otherwise interact with this website.

This policy covers the public Accordant marketing website. It does not describe a deployed Accordant voice-agent service, customer account, or customer production environment. Those services are not offered through this website at this time and require separate privacy terms before launch.

Information we collect

We collect information in two primary ways: information you choose to send to us and limited technical information processed when the website is delivered to your device.

Information you provide

• Inquiry information: your name, work email address, company, and the workflow or use case you describe.
• Communications: the content of messages you send and any information you choose to include in follow-up correspondence.
• Early-access signup: your name, work email address, company, industry, the workflow you want to improve, and your email-consent choice.

When you submit a form, we securely transmit and store your request, its submission time, and your consent choice in our website database. We also record the page and campaign tags attached to your request to understand which information brought you here. We use this information to provide the requested overview and respond to your inquiry. Product updates require a separate opt-in. We record email sending status and short-lived, hashed network identifiers to limit abuse.

Technical information

When you visit the website, our hosting, content-delivery, and security providers may automatically process technical information needed to deliver and protect the site. This information may include your IP address, browser and device type, operating system, requested pages, referring page, access time, and security or diagnostic events.

How we use information

We use information described in this policy to:

• Respond to inquiries and communicate about potential work;
• Send requested product updates, early-access opportunities, and trial availability notices;
• Understand the workflow, organization, or service need you describe;
• Operate, maintain, secure, and troubleshoot the website;
• Prevent fraud, misuse, security incidents, and other harmful activity;
• Maintain appropriate business and communication records; and
• Comply with law and protect our rights and the rights of others.

Cookies, analytics, and advertising

Accordant does not currently use website analytics, advertising pixels, or behavioral advertising on this website. The current site does not set first-party cookies or use browser storage for visitor profiling. We use Resend to process early-access signups and requested email communications.

Our hosting and security providers may use limited, strictly necessary technologies to deliver content, balance traffic, detect abuse, and protect the site. If we add analytics, advertising, or other nonessential tracking in the future, we will update this policy and provide any notice or consent controls required by applicable law.

How we disclose information

We do not sell personal information or share it for cross-context behavioral advertising. We may disclose information in the following limited circumstances:

• Service providers: to providers that support website hosting, security, email, and related business operations, subject to their contractual responsibilities.
• Professional advisers: to legal, accounting, insurance, or other advisers when relevant to their work for us.
• Legal and safety reasons: when required by law or reasonably necessary to protect rights, safety, property, or the integrity of the website.
• Business transactions: in connection with a financing, merger, acquisition, restructuring, or sale of assets, subject to appropriate confidentiality measures.
• With your direction: when you ask us to disclose information or otherwise consent.

Cloudflare and website delivery

The website is delivered using Cloudflare infrastructure. Cloudflare may process network, device, and request information to provide hosting, content delivery, reliability, and security services. Cloudflare’s own practices are described in its privacy policy.

Resend and email communications

We maintain the Accordant early-access list in our website database and use Resend to send signup confirmations, product updates, and trial-availability notices that you request. Resend processes contact information and email activity on our behalf. Its practices are described in the Resend Privacy Policy.

Early-access messages include an unsubscribe option. You can withdraw your consent at any time. Unsubscribing stops future marketing and early-access messages, but it does not prevent a necessary response to a separate request you send us.

Data retention

We retain inquiry information and correspondence only for as long as reasonably necessary to respond, evaluate potential work, maintain business records, resolve disputes, enforce agreements, or meet legal obligations. Early-access contact information remains on the list until you unsubscribe, withdraw consent, or we determine that the list is no longer needed, subject to limited suppression records that help us honor opt-out requests. Hosting, security, and email providers retain records according to their configurations, contracts, and legal obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.

Data security

We use reasonable administrative and technical measures appropriate to the website and the information we handle. No internet transmission, email system, or storage method is completely secure, so we cannot guarantee absolute security.

Do not send sensitive or regulated information

Do not use the website inquiry form, early-access form, or ordinary email to send Social Security numbers, financial account details, passwords, health or patient information, loan-application documents, insurance records, or other sensitive or regulated information. The website is not a secure portal for patient, borrower, policyholder, or customer records.

Your privacy choices and rights

Depending on where you live and subject to applicable law, you may have rights to request access to, correction of, deletion of, or a copy of personal information we maintain about you. You may also have a right to object to or restrict certain processing, withdraw consent where consent is the basis for processing, or appeal a decision concerning a privacy request.

To make a request, email ryan@ai-analysis.ai with the subject line “Privacy request.” We may ask for information reasonably necessary to verify your identity and locate relevant records. We will respond as required by applicable law. You may also have a right to contact your local data-protection or consumer-protection authority.

You can also use the unsubscribe link in an Accordant early-access email to stop those messages without submitting a separate privacy request.

Children’s privacy

This business website is not directed to children under 18, and we do not knowingly collect personal information from children through it. If you believe a child has provided information through the website, contact us so we can review and address the matter.

International visitors

Accordant is operated in the United States. If you visit from another country, information may be processed in the United States or other locations where our service providers operate. Those locations may have different data-protection laws from your home jurisdiction.

Third-party links

The website may link to third-party websites or services. Their privacy practices are governed by their own policies, and this Privacy Policy does not cover their services.

Changes to this policy

We may update this Privacy Policy as the website, business, or legal requirements change. We will post the revised policy on this page and update the date above. Material changes may also receive additional notice when required by law.

Contact us

For questions about this Privacy Policy or Accordant’s handling of personal information, contact:

This policy is intended to describe the website’s current privacy practices accurately. It does not replace jurisdiction-specific legal review for future Accordant products, customer deployments, or regulated data processing.